Who we are

Makai Inc. (also called Makai Engagement Marketing) is a privately held corporation based in California, USA.

• Primary address: 211 Nevada St, El Segundo, California, 90245, USA
• Phone: (310) 546-9585
• Website: http://www.makaiinc.com
• Founder and CEO: Robbie Thain

Scope

This policy explains how we collect, use, share, and protect information when you visit our website or send us a message through our forms. It covers data collected by Webflow forms, Google Tag Manager, and Meta Facebook Pixel that we run on the site.

Information we collect

Information you give us

• Contact details you submit in Webflow forms, for example name, email, phone, company, and your message
• Content you send in file uploads or text fields

Information collected automatically

• Device and browser data
• IP address and general location based on IP
• Pages viewed, links clicked, time on page, and referrer
• Events used for analytics and ads measurement through tags loaded by Google Tag Manager and the Meta Facebook Pixel

Cookies and similar tools

We use cookies, pixels, and tags to run the site, keep it secure, understand use, and improve ads performance. Google Tag Manager may load analytics and advertising tags. The Meta Facebook Pixel helps measure and improve ads on Meta services.

How we use information

• Reply to your requests and run our business
• Plan and improve services and website features
• Measure website use and campaign results
• Secure the site and prevent fraud
• Follow laws and enforce our terms

Legal bases for visitors in the EEA and UK

• Consent for analytics and advertising cookies
• Legitimate interests to run, secure, and improve the site
• Contract when we need data to reply to your request or deliver a service you asked for

Sharing information

• Service providers that host our site, process forms, store files, measure performance, or help with security
• Analytics and advertising partners that receive data through tags managed in Google Tag Manager, including the Meta Facebook Pixel
• Public or legal authorities when the law requires it

We do not sell personal information. We may share limited data with advertising partners for ads measurement and reach. In some laws this may count as sharing for cross context advertising. See Your privacy choices below for opt out options.

Your privacy choices

• Cookie settings. You can block or clear cookies in your browser. Some features may not work after that.
• Ads choices. To limit interest based ads, you can visit industry pages such as aboutads.info/choices and youronlinechoices.eu.
• Do Not Sell or Share. If you are in a region with this right, use our page at /privacy-choices to send a request.
• Form messages. You can ask us to delete a message you sent through our forms.

Rights for California residents

If you live in California, you may have the right to know, access, correct, delete, and opt out of sale or sharing. You can send a request at /privacy-choices or through our contact page. We will check your identity before we act on a request. You can also use an authorized agent.

Rights for EEA and UK residents

If you are in the EEA or UK, you may have the right to access, correct, delete, limit, or object to processing, and to data portability. When we use consent, you can withdraw consent at any time. To use these rights, contact us through our form at /contact. You can also contact your local data protection authority.

Data retention

We keep personal information only as long as we need it for the reasons set out in this policy. We then delete it or keep it in a form that does not identify you.

Children

Our site is not for children under 13. We do not knowingly collect data from children. If you believe a child gave us personal information, contact us and we will delete it.

Security

We use reasonable safeguards to protect personal information. No method of transmission or storage is fully secure. Please use care when you share information online.

International transfers

We are in the United States. If you visit from another country, your information may be processed in the United States. We use measures that aim to protect data during transfers in line with law.

Third party links

Our site may link to other sites or services. Their privacy practices are their own. Please read their policies.

Changes to this policy

We may update this page when our practices change. We will post a new date when we do.

Contact us

If you have a question or want to use your privacy rights, reach us by phone or through our contact page.

• Phone: (310) 546-9585
• Contact page: /contact
• Mail: Makai Inc., 211 Nevada St, El Segundo, California, 90245, USA
• Mailing address on file: 8700 Burton Way Apt 102, West Hollywood, CA 90048

Effective date: November 2, 2025

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